Warranty Information

Warranty Information

For all warranty claims please complete a returns form which can be found here. Once we receive this we will issue you with authorisation to return the product, the product may be sent to our store (postage costs are paid by you the buyer) or you may bring the item in to us. For all warranty claims we will offer a repair or replacement.

In some cases manufactures may offer warranty's greater than those detailed below, where such warranty exists this will be displayed on the product page.

Clearomisers
Unless stated otherwise all clearomisers come complete with a 7 day Limited Warranty against any manufacturing defects from the date of delivery.Normal wear & tear or discolouration are not covered  under the warranty. Removal of any seals voids any warranty.

Batteries

Unless stated otherwise all batteries include a 30 day Limited Warranty against any manufacturing defects from the date of delivery. Normal wear & tear or discolouration are not covered  under the warranty.  Any modifing or in proper charging of batteries will invalidate the warranty.